In the present day, we’re taking a deep dive right into a Concentrix work from home place with solutions to your high questions, firm tradition insights, and extra.
Are you in search of a secure and dependable earn a living from home job? If you happen to can sort properly, talk successfully, and revel in serving to others remedy issues, you seemingly qualify for a earn a living from home customer support job. Whereas not all work-from-home jobs are equal, one of many high corporations to think about is Concentrix.
Concentrix is commonly hiring for his or her earn a living from home customer support staff, together with different distant positions like IT, gross sales, HR, and operations. They provide part-time and full-time jobs with advantages throughout america.
Right here’s what you’ll must know if you wish to begin working from residence for Concentrix.
What sort of firm is Concentrix?
If you happen to’ve by no means heard of Concentrix earlier than, don’t fear. This firm has been round for the reason that early 2000s; they supply world enterprise companies like buyer engagement and enterprise efficiency enchancment.
Concentrix has over 80 Fortune 500 shoppers and does enterprise in a number of nations. Some might think about this firm a jack of all trades, seeing how they provide totally different options like buyer engagement companies, gig work, finance and accounting, advertising options, and extra.
Merely put, this firm’s purpose is to assist shoppers carry out higher and have interaction with their clients on a deeper degree.
Are Concentrix work from home positions legit?
When trying to find distant work, it’s good to be cautious of on-line recruiting scams.
Whereas Concentrix will not be as well-known as different earn a living from home customer support choices like Amazon or American Categorical, they’re nonetheless a legit firm with an incredible status.
The corporate has a 3.9-star ranking on Glassdoor and practically 40,000 evaluations on Certainly from staff.
Whereas they supply many alternative companies, their earn a living from home profession division is what we’ll concentrate on on this submit. Concentrix’s trendy options make it a high firm to work for when contemplating earn a living from home customer support, gross sales, HR, IT, or operations.
Concentrix work from home customer support place overview
As an alternative of working in a standard name middle atmosphere, Concentrix has an in depth earn a living from home program the place you possibly can present buyer help remotely. Customer support brokers are accountable for answering calls that may contain billing questions, making modifications to companies, canceling companies, troubleshooting, or different inquiries.
Concentrix provides paid coaching and worker advantages. At the moment, they rent in 35 states, so whereas the place is distant, there can be totally different software pages and varieties relying on the state wherein you reside.
Necessities
To change into a earn a living from home customer support agent with Concentrix, you want a highschool diploma or GED, a PC, and high-speed web service. Concentrix will check your laptop and web connection in the course of the software course of. You may also work from a laptop computer, however it should be hard-wired whilst you’re working.
A few of the different necessities embody:
- Laptop monitor between 17 and 21.5 inches
- Quiet distraction-free workspace
- Landline or cellphone
You may additionally must get a headset, flash drive, and twin displays upon getting been supplied a place.
Very best candidates for Concentrix work from home positions
Past the necessities listed within the job description, a Concentrix work from home job requires a particular set of traits to succeed.
Conentrix values:
- Efficient communicators
- High quality problem-solving expertise
- Consolation in adapting to new applied sciences
- Adaptable to alter
- Skill to empathize with buyer issues
- Prior expertise in customer support (most popular)
If you happen to maintain these qualities and an enthusiasm for the place, it doesn’t matter the place you might be in your profession path. In truth, this might make an incredible first job for somebody getting into the skilled workforce. The corporate can provide the steerage and expertise you could help your profession development.
Schedule
Concentrix requires that you’re obtainable seven days every week, however you gained’t work day by day. Schedules fluctuate and are mentioned in the course of the interview. Take into account that chances are you’ll be offering customer support for a few of Concentrix’s shoppers, so the schedules they want will depend upon that firm’s customer support hours.
Full-time and part-time alternatives can be found.
How a lot do Concentrix work from home jobs pay?
The beginning pay fee for distant customer support jobs at Concentrix is between $15 and $20, and the pay fee is not going to be beneath the relevant minimal wage.
Worker advantages like medical health insurance, retirement, and paid day without work are additionally included for staff with greater than 30 hours per week.
What’s it wish to work for Concentrix?
Questioning what it’s wish to work for Concentrix? I’ve scrolled by means of evaluations on Certainly and Glassdoor, and for essentially the most half, folks discover it to be a laid-back and secure earn a living from home job.
With Concentrix, there are alternatives for development and development that may enhance your wage, even throughout the first yr. Since Concentrix is world and works with so many purchasers, they provide all kinds of shifts to fulfill your scheduling wants.
This implies you don’t have to enroll to work the everyday 9 to five schedule if that doesn’t give you the results you want.
Execs and cons
As with all earn a living from home jobs, working as a customer support consultant with Concentrix has its perks and downsides. Remember to think about the professionals and cons that will help you determine if this place is best for you.
Execs
- Work remotely and ditch the day by day commute.
- Solely a highschool diploma or GED is required.
- Paid coaching is supplied.
- Above minimal wage hourly pay
- Advantages are supplied in case you work a sure variety of hours every week.
- Versatile shifts can be found.
Cons
- Have to be obtainable seven days every week.
- You will have to buy a number of the required gear to get began by yourself. (Concentrix didn’t make it clear in the event that they offer you any of the required gear or pay a stipend.)
- Whereas jobs are broadly obtainable, they presently aren’t being supplied in each state.
The right way to apply
Making use of to earn a living from home for Concentrix is simple. Simply click on right here to view obtainable positions and see if there are alternatives in your state. Click on the ‘Apply Now’ button and both apply with LinkedIn or by means of their on-line system.
You may also ship a resume to [email protected]. Nevertheless, I feel it might be simpler to use on-line by means of their system so you possibly can hold monitor of your software and the place you might be in every step of the hiring course of.
Is it onerous to get employed at Concentrix?
Concentrix has a ton of alternatives for at-home positions. However with extra of us in search of distant work, there’s additionally loads of curiosity of their roles.
With that stated, their beginning compensation isn’t aggressive, which makes it extra attainable to these getting into the sector.
If you happen to meet the {qualifications}, align with their firm tradition, and are available ready to showcase your strengths, there’s a great probability that you will discover a job with Concentrix.
What ought to I anticipate within the Concentrix recruiting course of?
The recruitment course of for Concentrix work from home positions is thorough however simple.
- Utility: Submit an internet software by means of the Concentrix profession web site. Be sure to regulate your resume and canopy letter to suit the job description.
- Digital Evaluation: Subsequent, you’ll be invited to finish a digital evaluation to guage your expertise and see in case you’re appropriate for the place.
- Further Assessments: You might be required to take a further evaluation to indicate particular expertise, relying on the position you’re making use of for.
- Interview: When you’re shortlisted, you’ll be invited to an in-person or digital interview.
- Supply Letter: If all goes properly, you’ll obtain a proposal letter!
Ideas for Acing the Recruiting Course of
Recruiting might be anxious for even essentially the most skilled professionals. Listed here are a number of steps to flying by means of Concentrix work from home recruiting.
Analysis your position
Confidence comes from data. Fastidiously evaluate the job description for the place you’re making use of for, highlighting how your talent set matches these necessities.
You’ll additionally need to do a little analysis about Concentrix’s core values and firm mission. Notice that they’re centered on environmental initiatives by means of their “One Earth, One Concentrix” program.
Apply responses
When interviewing for customer support roles, there’ll seemingly be a role-playing aspect. Apply this forward of time, researching learn how to deal with particular issues and de-escalate conflicts.
It is a probability to indicate your problem-solving expertise (with a little bit of a leg-up). Adapt practiced responses in real-time all through your interview.
Present your ardour
Bear in mind to indicate enthusiasm for the position all through every step of the recruitment course of.
Spotlight the way you personally relate to their firm and their mission. Ask considerate questions that showcase your ardour.
Observe Up
Lastly, keep in mind to comply with up along with your recruitment supervisor to thank them for his or her time and present your enthusiasm for the position.
Conclusion
That wraps up my Concentrix work from home evaluate. If you happen to’re fascinated by different related earn a living from home customer support alternatives, try this submit as properly!
Initially revealed January 11, 2021. Content material up to date January 2025.