Knowledge drives the power and office administration business, and 2024 was an important yr for serving to us perceive the place we’re and see the place we’re heading. There’s numerous pleasure within the business, with a lot enthusiasm for brand spanking new applied sciences and keenness for enchancment. We’re sharing our high 5 business statistics and key content material that defines the previous yr and may help you put together for the longer term.
Key facility and office administration business stats for 2024
Lots occurred in 2024, so it’s laborious to decide on simply 5 statistics that sum up all of the modifications within the business. Listed below are 5 we really feel assist draw an image of the previous and may help chart a path for the approaching yr.
Sturdy predictions for predictive upkeep (PdM)
31.6% compound annual progress charge (CAGR) for the PdM market from 2024 to 2032
PdM is a method that makes use of knowledge and analytics to foretell when gear is prone to fail, permitting for upkeep to be carried out proactively. It helps the upkeep division ship numerous worth, together with diminished downtime, decrease upkeep prices, prolonged gear life spans, improved security, and extra operational effectivity. It additionally helps them decrease the chance of sudden failures, optimize schedules, and even improve general productiveness.
In 2024, the world PdM market measurement was $9.8 billion, however in 2024 specialists projected it to develop to $88.8 billion by 2032.
Though the outlook for the know-how has all the time been comparatively robust, there have historically been considerations about upfront and ongoing prices, together with the necessity for specialised sensors, software program, and coaching. However as costs have come down, the variety of use instances has grown, and plenty of extra corporations can now see a clear path to a optimistic return on funding.
It’s thrilling to see predictions concerning the progress of the PdM market as a standalone market, but it surely’s equally necessary to place this progress throughout the broader context of elevated knowledge and analytics adoption. Massive corporations are more and more leveraging each trend-based and real-time knowledge — together with all the pieces of their services from air high quality to occupancy — to realize a aggressive edge by delivering a extra productive surroundings at a decrease value. Whereas the PdM market’s projected progress is spectacular, it’s additionally necessary as yet one more piece of proof for the bigger technological developments that outline 2024.
Sensible constructing market projections show individuals will need fashionable, environment friendly areas
10.6% CAGR for the worldwide good market from 2024 to 2028
2024 was additionally an enormous yr for good buildings that characteristic superior applied sciences to automate and optimize numerous features similar to lighting, heating, and safety. These methods use sensors, Web of Issues (IoT) units, and synthetic intelligence (AI) to gather and analyze knowledge, enabling environment friendly useful resource administration and enhanced person consolation. Additionally they enhance security via digital customer administration methods.
Specialists predicted the world good buildings market would see vital progress, increasing by $64.9 billion over the following 4 years, with most of that enhance coming from a rising demand from companies that buildings higher assist the underside line.
And the transfer to raised buildings is already taking place.
25.8 million sq. ft in Manhattan workplace house lease, a rise of 12% over 2023 numbers and pushing previous the file highs of 2022
2024 was a superb yr for robust projections. However we didn’t have to attend to see the results of the market’s motion.
Trying behind these numbers from New York Metropolis, numerous the present demand was particularly for workplace house designed to boost productiveness and luxury, which is sweet information for a big cross-section of stakeholders concerned about investing in clever worktech to enhance their areas, from facility and upkeep managers to house owners.
The stats spotlight how embracing new applied sciences that enhance the general expertise for workers and tenants can have a transparent return on funding.
Many components have an effect on versatile and hybrid workspaces
Highest utilization charges have been in the software program business, however in addition they had the bottom variety of booked days every month
We found this statistic whereas doing analysis for our 2024 Office Index report, and it’s an important instance of all of the various factors that may straight and not directly have an effect on how individuals now work in workplaces.
A doable rationalization for the statistic is that tech staff have an extended custom of distant and hybrid work, in order that they could be higher at maximizing the instances they’re within the workplace, driving up utilization charges. Or it might be extra the business, much less the workers. As a result of software program corporations typically have to scale based mostly on funding rounds, the excessive utilization charge could be due to how properly corporations know the way to match areas and headcounts. Follow makes good.
One other robust idea is that tech staff are typically good at embracing and leveraging new applied sciences. In case your job is straight associated to constructing and delivering software program, you’re probably an early and enthusiastic adopter in your individual skilled and personal lives. As soon as a software program firm implements clever worktech to assist room reservations and desk reserving, staff can quickly begin to join and collaborate extra effectively.
Throughout our a number of stories on the state of the fashionable office and facility administration, we uncovered all kinds of variations throughout industries and areas, together with all the pieces from which days within the workplace are hottest to developments within the common variety of guests, and meaning corporations have to put money into a unified platform that automates knowledge seize to allow them to plan the areas that finest assist general organizational targets.
Enterprise-level organizations wish to mix tech with knowledge and join staff
Prime three applied sciences c-suites wish to deploy within the subsequent 12 months are knowledge analytics, built-in office options, and collaboration software program to raised assist staff work collectively within the workplace
The lesson we will be taught from earlier statistics was that corporations have to seize their very own knowledge to tailor areas that finest meet their particular circumstances. Our fifth statistic, which can be from our 2024 Office Index report, reveals that bigger corporations perceive the advantages and wish to implement digital options that convey collectively individuals and locations for environment friendly, productive areas. A lot of them are on the lookout for options that assist collaborative work, together with room reservations, desk reserving, and customer administration.
Right here, it’s useful to take a look at knowledge from different corporations. In response to our analysis, corporations have a tendency to maneuver via 4 steps within the strategy of digital transformation. At every, we discovered widespread challenges and roadblocks, which implies that corporations can leverage these insights to raised put together themselves to beat them.
Prime 5 Eptura weblog posts in accordance with our readers
One of many necessary focuses for Eptura in 2024 was sharing the advantages of a unified system. Again in March of 2024, we hosted the product announcement Energy of One, showcasing the present and future methods we assist connectivity, collaboration, and safety — all from one trusted ecosystem. Then in October, we hosted the Clever Worktech to introduce our developments empowering workplaces to seamlessly combine disconnected know-how, undertake cutting-edge synthetic intelligence (AI) and automation, and leverage knowledge for real-time changes and strategic, long-term planning.
So, it’s nice to see how strongly the theme resonated with our readers. In actual fact, A information to built-in services administration, was our most sought-out useful resource in 2024, proving there’s a rising consciousness within the business of the ability of a single answer to convey collectively methods and uncover new efficiencies.
Maintaining on high of key developments
The whole lot occurs quick in facility and office administration, from the day-to-day calls for to the bigger developments shifting the business. That’s why it’s necessary to remain on high of developments as they happen.
Of the numerous trend-related posts, Prime facility administration know-how developments 2024 acquired essentially the most clicks and strongest engagement, which is very spectacular contemplating it solely got here out in early November.
In actual fact, all our posts overlaying the business resonated with readers, highlighting simply how a lot facility and office professionals depend on well timed insights into cutting-edge tech and developments to ship worth to stakeholders.
Creating as an expert and delivering worth
2024 drove residence simply how targeted the business is on skilled improvement. And it is smart. With all of the tech and cultural modifications over the past 5 years, studying new abilities and conserving your present abilities sharp is the one option to be efficient and keep on monitor.
We’re additionally seeing numerous curiosity from individuals enthusiastic about coming into the sector or early of their careers. Each How one can turn out to be a facility supervisor and 4 essential features of FM have been within the high 5, highlighting how facility and office administration are rising fields attracting new expertise. Each weblog posts cowl the calls for and duties of the job, with hyperlinks to sources for making skilled progress.
Planning for environment friendly, productive areas
So lots of the developments over the past 5 years join on to house planning. As corporations discovered a brand new deal with effectivity and applied methods to assist extra variability of their work fashions, house planning grew to become an much more vital element of general success.
So, it’s no shock that many readers needed to be taught How house administration and planning assist with progress, pushing the publish properly into the highest 5 for the yr.
Consider all of the groups concerned in creating and managing the constructed surroundings, from human sources and tech groups to safety, reception, upkeep, and janitorial employees, together with the distributors wanted for workplace strikes and reconfigurations. A lot of creating all these items match begins with strategic house utilization and office design.
Strongest social engagements of the yr
What did we be taught concerning the business by what they engaged with most? Individuals are within the energy of bringing collectively methods via stronger digitalization and automation.
Our social publish selling the 2024 Office Index report was a success, and we liked seeing how many individuals shared our insights with their networks. It’s one other signal of how strongly professionals within the business worth dependable knowledge and wish to assist each other. That’s additionally probably why so many engaged with the Getty Photos buyer success story. As a group, individuals wish to be taught what works and have fun success.
What else did we be taught?
A lot of our well-liked posts have been about tech innovation and breaking down silos, however much more well-liked have been our posts about individuals. In actual fact, three of our high 5 social posts based mostly on engagement have been straight associated to in-person business occasions.
Our Autodesk College recap celebrated our profitable time there and included an enormous thanks to everybody who visited our sales space, attended our classes, and requested to be taught extra about our services and products. One other well-liked people-centric publish was from Flex Silicon Valley, certainly one of many Flex occasions we hosted world wide in 2024.
We additionally noticed numerous engagement from our publish on the Govt Discussion board with FM leaders in March, the place leaders of their industries shared how they “work their world” by aligning worker expertise, occupancy planning, and operational effectivity. The publish’s reputation highlights the business’s appreciation and assist for facility administration professionals and suppliers coming collectively to share insights to enhance options and ship much more worth.
It was additionally nice having individuals from the occasion later commenting on the social publish, serving to construct a connection between our real-world and digital efforts.
And we’re particularly grateful for the net consideration our Eptura Day social posts, which celebrated our necessary firm custom of giving again. In 2024, over 200 Eptura staff world wide volunteered over 700 hours for 15 non-profit organizations to assist communities world wide. We have been completely satisfied to have the prospect to encourage others and spotlight some nice charities and non-profit organizations and the necessary work they do all yr lengthy.
Facility and office leaders can begin robust in 2025
Final yr was filled with thrilling statistics and well-liked posts highlighting the general progress and completely different instructions for the business. Whereas wanting again may be instructive and galvanizing, the longer term is equally thrilling.
We’ll be at loads of business occasions, together with the Gartner Digital Office Summit and the NFMT2025. Plus, there are plans to publish a brand new Office Index report in March and extra product bulletins later within the yr.
To get forward in 2025, go to the Eptura weblog and observe us on social media.
By Erin Sevitz
Erin has 15 years of expertise, together with 10 years in thought management on office administration and the constructed surroundings. In her present function she oversees groups liable for worktech insights and interesting Eptura’s 16,000 clients worldwide. Beforehand she led communications for the Worldwide Facility Administration Affiliation, a world business nonprofit devoted to skilled improvement for office strategists, constructing managers, and company actual property.