Monday, April 28, 2025

I am indignant at my coworkers — can I refuse their apology? — Ask a Supervisor


A reader writes:

I used to be out for a couple of days just lately for private causes and got here again to find that two of my colleagues have carried out one thing extremely inconsiderate that has utterly screwed up a serious work product for me after which lied about it to my supervisor, saying I used to be concerned within the choice. I’m furious about it, however I don’t understand how to deal with this anger in a piece state of affairs.

They’re determined to speak it out with me and apologize, primarily to make themselves really feel higher reasonably than to assist me out in any respect, however for now I’ve despatched a message saying that I’m not capable of have the dialogue with them.

My intuition is to only cease speaking to them as a result of I don’t really feel I can belief them once more, however that’s not sensible in our work state of affairs and would make everybody else in our close-knit, extremely pleasant crew actually uncomfortable.

Do I simply settle for their apology and attempt to recover from it, or is there a socially acceptable technique to reject somebody’s apology? My supervisor (who is just not their supervisor) is being useful with making an attempt to kind out the work stuff however isn’t getting concerned within the interpersonal facet.

Your selections aren’t to only settle for the apology or reject it. You’ll be able to sidestep that binary completely and as an alternative clarify why you’re involved regardless of the apology.

For instance: “I respect you apologizing, however I’m actually involved about why it occurred. I in fact perceive errors occur, however you mendacity to Jane about it may have brought on critical points for me.”

“Involved” is best framing for many work points than “indignant.” That doesn’t imply you’ll be able to’t be indignant, however the bar is usually very, very excessive to body issues as anger at work. However you could be deeply, gravely involved with out bumping up towards that conference. (Extra on that right here.)

On the same be aware, if “mendacity to Jane about it” feels too harsh on your office tradition (it’s going to for some, regardless of being true), you’ll be able to say “misrepresenting it to Jane.” That’s frankly a fairly BS softening — they lied! it’s a lie! — however in some work cultures it’ll go over higher / assist everybody transfer ahead when you’re not fairly as plain-spoken about it. (Is this can be a bizarre, wildly inauthentic factor about work tradition? Sure, completely.)

From there, you’re proper that you could’t simply cease chatting with colleagues, significantly if it’s essential to work with them. You don’t have to belief them once more — and it sounds such as you’d be sensible to not — however you do should be fairly civil to colleagues, together with ones you don’t belief. That mentioned, you’ll be able to actually restrict your interactions to principally work-related ones. (I say “principally” reasonably than “solely” since you nonetheless have to, for instance, return a courteous “good morning” and in any other case have interaction in at the very least minimal pleasantries to be able to be thought-about skilled and since apparent hostility or freezing-out will make individuals round you’re feeling uncomfortable.)

That doesn’t imply that you simply’ve forgotten what occurred, simply that you simply’re treating them civilly as a result of you’re a skilled.

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