That is half venting and half in search of recommendation
I work as a gas heart clerk for a *well-known grocery retailer chain*
I both work the opening shift or the closing shift
The gas heart is open from 6 a.m. to 10 p.m. 7 days every week
For the opening shift the gas heart clerk has to restock the merchandisers 7 days every week
There are 4 attain in merchandisers
Sadly, retailer administration on the grocery retailer that’s “connected to” the gas heart doesn’t present a skilled and authorized worker to cowl for the gas heart clerk when they’re away from the gas heart accumulating the merchandise from inside the shop
So, the gas heart has to try this on their very own, which implies the attain in merchandisers are stored locked up
However the gas pumps are open for self serve solely, and an indication is posted on the window stating why it’s closed
The entrance finish supervisor of the grocery retailer that the gas heart is connected to has informed me that clients are asking him if the gas heart is closed for the reason that attain in merchandisers are locked up whereas I’m accumulating the merchandise.
He requested me previously “what ought to I inform them?”
I might assume he would know what to inform the shoppers.
After I work the closing shift, I normally go on break between 7:45 p.m. and eight:15 p.m.
I lock up the merchandisers, and after I return from break, I maintain them closed for the next causes… 1) not many shoppers purchase product after 8 p.m., 2) it’s one much less factor to do earlier than starting my closing duties, and three) after I left them open previously, I overlook to shut them till the final minute earlier than starting my closing duties, which leaves me scrambling to finish every part earlier than clocking out at 10 p.m.
Clients have requested me if the gas heart is closed for the reason that merchandisers are closed.
This occurs when I’m working exterior, and the gas pumps are open.
If I say sure, the shoppers say “however these *the merchandisers* are closed.”
So, I ask them in the event that they want something from considered one of them, they usually say no
That is complicated to me, and irritating to me after I say sure, however then the shopper questions me.
What’s a greater method to deal with this case?