If you happen to’re searching for buyer assist, gross sales, receptionist, or cellphone operator jobs from residence, we now have you lined. Try this huge record of distant customer support jobs!
Over time, I’ve labored my fair proportion of cellphone jobs.
In faculty, I labored as an appointment setter for a direct gross sales workforce. I additionally labored as a telemarketer, making cellphone requires charities, political campaigns, and Pizza Hut, providing prospects a purchase one, get one free deal.
After faculty, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to individuals guide resort rooms.
Later, after acquiring my second diploma and my nursing license, I labored on the cellphone, approving medical gear, provides, and nursing visits for Medicaid sufferers.
If you happen to get pleasure from speaking to others and might keep calm beneath strain, there are tons of distant customer support jobs the place you may get paid to speak on the cellphone!
The Tools You’ll Want For Distant Buyer Help Jobs
For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. Just a few firms, like Working Options and ACD Direct, enable contractors to make use of DSL connections. Most firms can have job seekers submit an web velocity check together with their job purposes.
One other factor you’ll want is a devoted residence workplace that is freed from distractions; no canine, youngsters, or family members ought to interrupt you when you’re having buyer conversations. Because you’ll be sitting for lengthy intervals, you also needs to have an ergonomic desk and workplace chair. Standing desks are a fantastic choice for this sort of distant work.
Lastly, you’ll want a pc and a hardwired headset. Some firms like Apple, Amazon, and Zapier will present all of the gear it’s essential do your job. Different firms, like Williams-Sonoma, don’t. Every firm has totally different software program packages that they use for his or her customer support calls and documentation. Remember to learn via these necessities earlier than making use of so that you simply don’t waste time making use of for jobs that you simply’ll be unable to do.
What {Qualifications} Do You Want For Distant Buyer Service Jobs?
If you happen to’ve by no means labored from residence, buyer assist jobs are a superb approach to start your journey. Whereas some firms do require earlier work expertise, many firms don’t. Nonetheless, you will want wonderful communication expertise, each written and oral, empathy and keenness for serving to individuals, and tech-savviness.
For some customer support roles, you’ll be required to have technical experience in an effort to assist prospects troubleshoot technical points. If you happen to get pleasure from serving to prospects with their issues however favor to not discuss on the cellphone, there are firms that rent on-line chat and textual content brokers. You’ll be able to discover this submit for data and hiring firms.
55 Distant Buyer Service Jobs You Can Do From House
This record focuses on distant customer support, tech assist, receptionist, lead era, and gross sales jobs. If you happen to’re searching for distant phone-based nursing jobs, try this submit.
1. AAA
AAA hires distant customer support reps for his or her insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, wonderful customer support expertise, and laptop proficiency to use for these positions.
2. ACD Direct
If you happen to’re eager about working with companies or non-profits, ACD Direct may be a fantastic match. You’ll be able to remotely as an unbiased contractor and earn $0.25-$0.35 per discuss minute. These are inbound advertising calls, and also you receives a commission per discuss minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.
3. Aha!
Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought-about for these positions, it’s essential to have at the very least one 12 months of expertise in a product advertising function. Aha! gives intensive advantages and profit-sharing.
4. Aira
Aira hires at-home brokers to assist help the blind and visually impaired by way of cellphone. Their shoppers put on particular glasses that permit brokers see the person’s environment in order that they will help these individuals of their every day lives.
5. Alorica at House
Alorica is an outsourced communication resolution. This implies firms rent Alorica to do their cellphone work (like analysis, customer support, gross sales, mission administration, and extra). Every job itemizing has totally different necessities by way of expertise and site. Customer support reps earn round $14-$18 per hour, and full-time positions include advantages and paid coaching.
6. Amazon
Amazon hires earn a living from home customer support associates. You’ll work together with prospects by way of cellphone, chat, and e mail on this place. Amazon has each full- and part-time jobs obtainable. With Amazon, you’re employed as a W2 worker, not an unbiased contractor.
7. American Specific
At American Specific, they rent distant name heart staff for customer support, journey and life-style, gross sales, and human useful resource positions. One cool factor about American Specific is that they’ll set up high-speed web entry and landline phone entry at your residence, which saves you from masking this added expense.
8. Wherever Works
Wherever Works hires distant consumer expertise associates, bilingual associates, account specialists, HR generalists, and different distant positions. For these full-time positions, it’s essential to reside in Arizona, Florida, Georgia, Idaho, Missouri, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. Wherever Works hires entry-level staff and offers advantages 60 days after employment. Employees want to offer their very own laptop methods and high-speed web connection.
9. Apple
Apple hires part-time and full-time at-home advisors, workforce managers, and space managers to offer customer support and tech assist to Apple customers. It’s essential to have two years of tech troubleshooting expertise and be capable of kind 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.
10. Aspira Join
Aspira hires people from the US and Canada for distant customer support roles inside the outside recreation area of interest. Work at home positions will show the phrase “distant” on their job web page within the job title. It’s essential to have wonderful communication expertise and former customer support expertise to use. Aspira gives aggressive pay and plenty of advantages, like three weeks of paid trip.
11. Aspire Existence
Aspire Existence is a worldwide firm that hires people for distant buyer and concierge companies. Search for the job listings with “earn a living from home” within the title to search out their distant positions. The pay is aggressive, and full-time positions include advantages. You must have a highschool diploma and wonderful verbal and written communication expertise.
12. BroadPath
BroadPath hires W2 workers to work on customer support initiatives that often final six to 9 months. Coaching for every mission is mostly two weeks, and it’s paid. BroadPath additionally provides workers with all the laptop gear wanted to carry out their jobs. Certified candidates ought to have a highschool diploma or GED and one 12 months of customer support expertise. Workers are eligible for medical advantages after one 12 months of employment.
13. Capital One
Capital One hires all kinds of distant customer support jobs, together with buyer care brokers and concierge managers. Most of their positions are open nationwide, and so they present aggressive pay and complete advantages for his or her workforce members. To find the distant positions on their web site, choose the distant choice from the left-hand sidebar.
14. Carnival
Carnival sometimes hires digital trip planners to assist prospects with their journey plans, questions, and issues. It’s essential to have a devoted cellphone line and quiet workplace house to work.
Learn: Distant Jobs within the Hospitality, Journey, and Tourism Industries
15. Chewy
Chewy hires customer support associates in sure states to reply inbound cellphone calls and reply questions. A few of their customer support professionals require a pharmacy tech license as you’ll be talking with Chewy’s pharmacy prospects; different roles are extra normal in nature and don’t require specialised schooling. Chewy is an equal alternative employer that gives aggressive pay.
16. Concentrix
Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech assist reps from 35 states. You’ll want a highschool diploma or GED and one 12 months of customer support expertise for these distant name heart positions. Concentrix gives paid coaching and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.
17. Conduent
Conduent is a enterprise companies supplier that gives staffing options for firms. It hires people from all around the world for each in-person and distant occupations in buyer assist, mission administration, IT, information processing, gross sales, accounting, and inner companies and safety. It has each full- and part-time positions, and a few roles rent entry-level staff. If you happen to get pleasure from dealing with buyer inquiries, Conduent is a superb place to start out your distant job search.
18. CVS Well being
CVS Well being hires earn a living from home name heart customer support representatives. It’s essential to reside inside 75 miles of a coaching facility and have at the very least six months of expertise. CVS gives aggressive pay, paid coaching, and advantages.
19. DISH
DISH, which owns Sling, OnTech, DISH Wi-fi, and Increase Cellular, hires customer support associates, customer support representatives, tech assist, and extra! They rent in 28 totally different states, and full-time positions include intensive advantages, together with all of the gear it’s essential begin. To qualify for these positions, it’s essential to have a highschool diploma and 6 months of customer support expertise.
20. Uncover
Uncover hires distant customer support brokers and bilingual brokers. They’ve day, evening, and weekend shifts obtainable. Positions include many advantages, together with paid coaching, paid break day, tuition reimbursement, well being advantages, and extra. They do favor prior customer support expertise however are keen to coach and rent candidates with the appropriate character.
21. Enterprise Holdings
Enterprise Holdings, which homes Enterprise Hire-A-Automobile, Alamo Hire-A-Automobile, and Nationwide Automobile Rental firms, gives earn a living from home positions for reservation gross sales representatives. The hourly pay fee begins at $16.50 per hour, plus a aggressive fee construction.
22. Actual Sciences
Actual Sciences hires distant buyer care specialists to offer cellphone assist to well being care suppliers, sufferers, and most people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.
23. Foundever
Foundever hires home-based name brokers in 45 international locations worldwide to reply inbound calls. In contrast to many different name heart jobs, you’re employed as an worker, not an unbiased contractor, at Foundever. This place gives aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.
24. Gabbyville
Gabbyville hires full- and part-time digital receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday – Friday). If you wish to work for Gabbyville, ship your resume to [email protected]. You must have wonderful communication expertise and prior administrative, customer support, or receptionist expertise.
25. Hilton
Hilton hires reservation gross sales specialists and buyer care coordinators. It’s essential to have wonderful communication expertise, persuasive gross sales capacity, and customer support expertise. Hilton gives an intensive advantages bundle and base pay and efficiency incentives for prime performers.
26. Holland America
Holland America hires earn a living from home cruise consultants to advertise and promote cruises via outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought-about for employment. Positions are full-time and include beneficiant advantages like paid break day, well being protection, journey perks, 401(ok), and extra.
27. HotelTonight
HotelTonight sometimes hires distant customer support reps in 14 states to assist prospects resolve points. It’s essential to have at the very least one 12 months of name heart expertise. This place contains advantages like medical, dental, 401(ok), and journey perks.
28. HSN
HSN hires earn a living from home customer support and order specialist reps. Though you’ll be working remotely, positions are location-dependent (most in Florida). It’s essential to have a highschool diploma or GED and former expertise. Beginning pay begins at $14 per hour, and it will increase each three months for the primary 12 months.
29. Kelly Companies
Kelly Companies is a staffing company that gives distant customer support and tech assist positions. Candidates ought to have a highschool diploma or GED, wonderful communication expertise, and at the very least six months of customer support expertise.
30. Lincoln Monetary Group
Lincoln Monetary Group hires web site technical assist representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise making them excellent for highschool and faculty grads. Positions are full-time work alternatives, and so they do include intensive advantages.
31. LiveXchange
LiveXchange, previously ContractWorld, hires unbiased contractors from around the globe to offer customer support for firms like Pizza Hut, Loreal, and KFC. With this at-home alternative, you’re paid per name with common earnings between $8-$16 per hour. Remember that ContractWorld prices a $75 price for his or her agent entry course, a month-to-month $29 software program licensing price, and a $4.95 month-to-month cost processing price. Personally, I feel these charges are extreme, particularly because you’ll must pay self-employment taxes too.
32. LiveOps
LiveOps hires unbiased contractors in 36 states for customer support roles and cellphone work. With this chance, you’ll be able to set your personal schedule, and the pay is between $12-$15 per hour. LiveOps contracts with firms like Murad and ProFlowers.com. Brokers should pay for and cross a legal background verify earlier than contracting with firms.
33. Neiman Marcus
Neiman Marcus hires seasonal buyer care cellphone associates to offer gross sales and repair assist to prospects. It’s essential to have one 12 months of name heart expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They often begin hiring in August or September for these seasonal positions.
34. NexRep
NexRep hires work from home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions provide an hourly base pay with fee alternatives. In these roles, you’ll work as an unbiased contractor, not a W2 worker. NexRep hires for firms like Crimson Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a $25 legal background verify earlier than you start.
35. Nordstrom
Nordstrom sometimes hires work from home buyer care specialists. These full-time positions include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401(ok) plan. They have a tendency to start out hiring in August and September because of the elevated demand through the vacation season.
36. Omni Interactions
Omni Interactions hires unbiased contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to offer customer support and assist by way of cellphone, e mail, chat, and social. You could have full management over your schedule with these roles, and positions pay between $14-$20 per hour. You must have wonderful communication expertise, a private laptop, and a hardwired high-speed web connection.
37. PhoneBurner
PhoneBurner hires full-time buyer assist reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and it’s essential to have two years of expertise in tech assist.
38. Robert Half
Whether or not you’re looking for everlasting employment, non permanent work, or contract work, Robert Half has all kinds of distant alternatives for customer support specialists. Along with customer support jobs, additionally they have distant alternatives in digital advertising, finance, authorized, provide chain, know-how, and extra. Simply click on on the distant jobs toggle and choose town you’re situated in to search out the distant jobs in your native space.
39. Smith.ai
Smith.ai hires full- and part-time digital receptionists and buyer engagement specialists from the US and Mexico to reply calls, take messages, guide appointments, and extra. It’s essential to have wonderful communication expertise and be capable of kind 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates one year a 12 months, 7 days every week, 24 hours a day, which implies there are various totally different shift choices obtainable.
40. Help.com
Help.com hires distant customer support representatives to offer tech assist. They provide a variety of advantages, like paid coaching, medical insurance, PTO, a pay-for-performance bonus program, and extra. It’s essential to have at the very least one 12 months of expertise, be capable of kind 40 WPM, and have wonderful communication expertise.
41. Sutherland
Sutherland hires digital customer support representatives, tech assist, and gross sales reps. With these roles, it’s essential have a highschool diploma or GED, though some positions require a better stage of schooling. They provide paid coaching, advantages, and W2 employment, and so they rent in all states besides Hawaii and Alaska.
42. Teleflora
Teleflora hires seasonal (often earlier than Christmas, Valentine’s, and Mom’s Day) work from home brokers to help with inbound orders and calls. This function requires a landline, a PC (no Macs allowed), and primary information entry expertise.
43. TeleReach
TeleReach is business-to-business advertising, that means you aren’t promoting merchandise by way of chilly calling. As a substitute, you’re calling companies searching for the companies and merchandise it’s important to provide. To work with TeleReach, it’s essential to have a landline and endure a coaching course of. You’ll be able to earn between $35K-$85K yearly, relying on the variety of calls and gross sales you make.
44. The Cigna Group
The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, and so they require a highschool diploma or GED, wonderful communication expertise, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.
45. TTEC
TTEC hires world associates for customer support, gross sales, and technical assist by way of cellphone, chat, and social media. These positions embody paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. shall be thought-about for particular conditions. Candidates should have a highschool diploma or GED and at the very least six months of expertise.
46. U-Haul
U-Haul hires part-time gross sales and reservation representatives to assist prospects. Throughout busy occasions of the 12 months, hours could fluctuate, however for probably the most half, the schedule is versatile. It’s essential to decide to a four-week coaching program and have a superb grasp of geography.
47. UnitedHealth Group
The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales assist reps, and customer support supervisors. These positions require a highschool diploma or GED and one 12 months of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.
48. Unum
Unum hires distant customer support representatives to assist prospects with medical insurance. You should be situated within the jap or central time zone. These positions include paid coaching and plenty of advantages. To seek out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.
49. Verizon
Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, chances are you’ll want to sometimes attend onsite conferences and coaching, therefore the placement requirement. Verizon offers staff with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.
50. Vivint
Vivint hires people for earn a living from home tech assist roles. You’ll reply inbound buyer calls to offer tech assist and customer support on this place. Should reside inside a 100-mile radius of certainly one of their coaching facilities. Beginning pay is $16.25 per hour and comes with medical insurance, paid break day, 401(ok), and extra.
51. Williams-Sonoma
Williams-Sonoma hires distant customer support representatives to have interaction with prospects by way of cellphone, chat, and e mail. These work from home jobs pay $15 per hour and include reductions on merchandise, well being care and dental advantages, and a 401(ok). It’s essential to be capable of work 30-50 hours per week; paid coaching is included.
52. Working Options
Working Options hires unbiased contractors for distant customer support, gross sales, and assist. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and additional commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.
53. Wrrk
Wrrk has distant customer support jobs the place you’ll help prospects by way of cellphone, chat, and e mail. It’s essential to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma and have one 12 months of expertise. This can be a W2 place with well being advantages.
54. Xerox
Xerox hires for a lot of earn a living from home positions, however their cellphone jobs include distant assist specialists, tech assist, and buyer care specialists. Positions are full-time and include many advantages and studying and improvement alternatives.
55. Zapier
Zapier is a totally distant automation firm that hires workers from around the globe. They rent for a lot of positions, corresponding to enterprise operations, engineering, finance, HR, advertising, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and knowledgeable improvement price range.
One other Approach to Get Paid to Discuss on the Telephone
There may be one different approach to earn a living from home on the cellphone: being a cellphone actress! Sure, I’m speaking about PSO jobs (cellphone intercourse operator jobs). I don’t cowl this occupation on the web site. Nonetheless, if that is one thing that pursuits you, you’ll be able to seek for these distant jobs on Google. Simply remember that there are cellphone intercourse operator scams on the market. The Penny Hoarder has some precious suggestions for locating a PSO job with out getting scammed right here.
Last Phrases on Distant Buyer Service Jobs
One final word about distant customer support jobs. Though there are tons of legit on-line customer support jobs, you continue to have to be looking out for scams. Many reliable firms are coping with recruitment and imposter scams, so at all times be sure you do your due diligence earlier than making use of.
You probably have wonderful communication expertise and luxuriate in speaking with others, there are many firms searching for cellphone staff! Discover the businesses on this record, and should you want extra distant job leads, try the Distant Job Listing!
Do you might have a distant customer support job? Which firm do you’re employed with? Drop us a word; we’d love to listen to from you!
Initially revealed March 7, 2017. Content material up to date Might 2024.