Thursday, June 20, 2024

Cognizant and Microsoft announce world partnership to develop adoption of generative AI within the enterprise, and drive {industry} transformation

Expanded partnership will leverage Microsoft Copilot and Cognizant’s advisory and digital transformation providers to assist staff and enterprise prospects operationalize generative AI and notice strategic enterprise transformation.

TEANECK, NJ – April 22, 2024 – Cognizant (Nasdaq: CTSH) and Microsoft Corp. introduced an expanded partnership with the aim of constructing Microsoft’s generative AI and Copilots out there to hundreds of thousands of customers, to remodel enterprise enterprise operations, improve worker experiences and speed up cross-industry innovation.

Cognizant, a frontrunner in digital transformation providers, operates on the intersection of {industry} and know-how, and at the side of Microsoft’s superior generative AI and Copilots, the mixed energy of this partnership has the potential to ship substantial innovation for enterprise prospects, contributing to the projected $1 trillion[1] that AI is predicted to inject into U.S. GDP over the following ten years. This partnership additionally has the potential to considerably speed up AI adoption and innovation in India. AI is predicted so as to add USD 450–500 billion to India’s GDP by 2025, accounting for 10% of the nation’s USD 5 trillion GDP goal.

As a part of the partnership, Cognizant bought 25,000 Microsoft 365 Copilot seats for Cognizant associates, together with 500 Gross sales Copilot seats and 500 Companies Copilot seats to boost productiveness, streamline workflows and remodel buyer experiences. As well as, Cognizant will work to deploy Microsoft 365 Copilot to 1,000,000 customers inside their world 2000 purchasers and throughout 11 industries. By way of Cognizant’s Synapse skilling program, 35,000 Cognizant builders have been skilled on Github Copilot, with a further 40,000 builders slated to obtain coaching.

“Generative AI generally is a game-changer for nearly each enterprise in each {industry}, opening up new prospects for innovation, effectivity and development,” stated Ravi Kumar S, CEO, Cognizant. “That’s why we’re investing $1 billion in generative AI over the following three years and main the event of latest analysis to discover its potential for our purchasers, their staff and finish prospects. We’re dedicated to serving to them harness the facility of generative AI at scale, and Microsoft Copilot is a confirmed software that may carry transformative good points, unlocking expertise and potential in methods we will solely think about.”

“Our expanded partnership with Cognizant will assist organizations harness generative AI to remodel enterprise operations, improve worker experiences, and ship new worth for purchasers,” stated Judson Althoff, government vice chairman and chief business officer at Microsoft. “By combining Cognizant’s {industry} experience with Microsoft’s Copilot capabilities—together with Copilot for Microsoft 365 and GitHub Copilot—we will assist drive AI adoption and innovation for hundreds of thousands of customers throughout its community.”

Driving industry-specific transformation is a key aim of partnership, targeted on serving to companies reimagine operations in sectors that haven’t seen important disruption in many years. For instance, a current analysis report from Cognizant and Oxford Economics, New Work, New World, discovered that generative AI might automate as much as one-third of duties for emergency physicians, which might assist deal with staffing challenges, enhance service high quality and permit medical doctors to give attention to sufferers’ well being. Generative AI can velocity up process approval instances from days to only minutes, eliminating delays and facilitating constructive affected person outcomes. Cognizant is already leveraging Microsoft Generative AI know-how with its TriZetto platform, to assist payers and suppliers cut back hidden prices and allow higher affected person outcomes for hundreds of thousands of People.

To make the most of these alternatives, Cognizant and Microsoft will collaborate to ship industry-specific options, utilizing Copilot Studio, a platform that permits customers to create and customise their very own industry-and-business-function particular Copilots, leveraging generative AI giant language fashions, enterprise functions and enterprise knowledge. Past the healthcare {industry}, Cognizant and Microsoft will prioritize functions throughout industries corresponding to retail and client items, monetary providers, life sciences, manufacturing, communications and media.

Examples of a number of use instances underneath improvement embrace work Cognizant is doing with:

  • A media firm to develop a generative AI-based resolution for translation and localization of video content material, utilizing Microsoft know-how to supply correct subtitles, dubbing and cultural adaptation;
  • A producing agency to enhance its distant engineering diagnostics, utilizing generative AI to help discipline technicians in figuring out, analyzing and resolving upkeep points on their core merchandise.
  • An training providers supplier to revamp and execute its working mannequin, utilizing generative AI to create and ship customized digital content material that adapts to the preferences and wishes of academics and college students.
  • A communications supplier to boost its buyer expertise and operational effectivity, utilizing generative AI to streamline and automate its core enterprise processes throughout gross sales, service supply and assurance.

Cognizant’s lately introduced Superior AI Lab will assist these efforts, with a give attention to advancing the science and observe of AI by means of innovation and improvement of mental property and AI-enablement applied sciences. Moreover, the corporate’s community of AI Innovation Studios in London, New York, San Francisco, Dallas, and Bengaluru, that are being outfitted to showcase Microsoft generative AI know-how, will function a discussion board for purchasers to co-innovate and construct progressive {industry} options.

Cognizant is a member of Microsoft’s Accountable AI Council and is devoted to sustaining the best requirements for accountable and moral AI, specializing in security, safety, privateness, transparency and inclusion. To make sure that the adoption of generative AI is managed responsibly and in a approach that cultivates belief, skilling applications, corresponding to Cognizant’s Synapse, will play a key position in getting ready the trendy workforce to thrive within the age of enterprise AI, and assist cut back friction in altering roles because the know-how modifications the character of labor.

Cognizant is a world chief in Microsoft Specializations, holding all Trendy Work and Safety specializations, and lately including the GitHub Copilot specialization. Microsoft Specializations require a rigorous unbiased audit along with assembly stringent requirements set by Microsoft. For extra data on the Cognizant-Microsoft partnership, please go to right here.

For extra data on the Cognizant-Oxford Economics analysis report on generative AI, please go to right here.

[1] Cognizant and Oxford Economics. (2023). New Work, New World, pg. 3.

About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) allows digital transformation for the period of an clever cloud and an clever edge. Its mission is to empower each particular person and each group on the planet to realize extra.

About Cognizant
Cognizant (Nasdaq: CTSH) engineers’ fashionable companies. We assist our purchasers modernize know-how, reimagine processes and remodel experiences to allow them to keep forward in our fast-changing world. Collectively, we’re enhancing on a regular basis life. See how at or @cognizant.


For extra data, contact:

Title: Ben Gorelick
Electronic mail: [email protected]

Europe / APAC
Title: Christina Schneider
Electronic mail: [email protected]

Title: Rashmi Vasisht
Electronic mail: [email protected]

Microsoft Media Relations
WE Communications for Microsoft
(425) 638-7777
[email protected]

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