Saturday, May 18, 2024

weekend open thread – July 22-23, 2023 — Ask a Supervisor

Hello all!

I’m writing for recommendation and lived expertise from folks dwelling in multi-unit resident-owned housing (condos, co-ops, and many others) the place the HOAs, Strata Councils, co-op boards, and many others., assembly nearly have an environment friendly system for addressing points raised by residents. I’m excited to listen to all enter and recommendation, however what will likely be most helpful is listening to from individuals who have participated in or witnessed a workable system.

I reside in what’s referred to as in Canada a ‘Strata Constructing’. It’s a multi-unit constructing the place every unit is owned by a person, and the constructing is managed by a property supervisor overseen by a ‘Strata Council’.

I served on my strata council within the early 2000s. At the moment, there have been month-to-month in-person conferences. If an proprietor had a priority, they might submit a bodily letter by way of a strata mailbox within the foyer. Through the conferences, we might overview the correspondence, talk about it, and instruct the property supervisor to handle it. Any actionable correspondence can be famous within the minutes below ‘Correspondence’.

At the moment, conferences are held 6x per 12 months by way of Zoom. Proprietor/resident correspondence is by way of e-mail, and it seldom makes it into the minutes. I discussed this to the present president, and he expressed to me that there’s no set construction for coping with correspondence, and that it takes weeks or months(!) to resolve, as a result of countless back-and-forth amongst strata members and with the property supervisor.

Somebody someplace should have made the transition from in-person to digital with out lack of performance. I’d be thrilled to cross on to the present council any workable concepts to enhance, notably issues which might be presently in observe.

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